GoodShape Academy
Tutorials on how to get the most out of GoodShapeCentral.
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Line Manager Essentials
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Introduction to GoodShapeCentral
Managing Your Task Queue
Accessing Employee Records
Reviewing Your Dashboard
Activity Feed Overview
Types of Email Notifications
Types of SMS Notifications
Requesting Support by the Service Desk
Reports
Reports in GoodShapeCentral
Absences Report Overview
RTW Interviews Report Overview
Alerts Report Overview
Absence Rates Report Overview
Absence Reasons Report Overview
Employee Focus List Overview
Absence Monitoring Report Overview
Referral Report Overview
How to Schedule Reports
GoodShapeHealth Reports
Nurse Assessment Report
Wellbeing Advice Library Report
Care Plan Activities Report
Workforce Health Report
Managing Absence: Advice for Managers
RTW Interviews for Bereavement Absences
Logging Duty of Care Calls
Cancelling Absence Activities
My GoodShape: Tools for Employees
MyGoodShape: Absence Reporting
MyGoodShape: Advice Library
MyGoodShape: Service Directory
Accessing GoodShape
Logging in with Single-Sign-On
Logging in with Multifactor Authentication
GoodShape App Registration with SSO
Admin: Classifications
Absence Reason Classifications
Nurse Declined Classifications
Shift Pattern Classifications
Staff Group Classifications
Admin: Configurations
How to Create an Alert
Managing Questions
Managing Standard and Custom Scripts
Admin: Data
SIP File: Exceptions Guide
SIP File: Fields Guide
SIP File: Adding New Starters
SIP File: Removing Leavers
SIP File: Position and Department Changes
How to Export SIP Files
Managing Your Hierarchy
Improving Your Data Quality
Admin: Notifications
Managing Department Notifications
Configuring Email Notification Profiles
Configuring SMS Notifications
Configuring Wellbeing Notifications
Managing Special Contacts
Admin: Settings
Managing Absence Recording Settings
Managing Reporting Parameters
How to Add a New Wellbeing Service
Admin: Users & Security
Managing User Accounts
Managing Security Settings
Managing Email Security Settings
Managing Multifactor Authentication
The GoodShape App
GoodShape App - Reporting an Absence
GoodShape App - Updating Absences
GoodShape App - Closing Absences
GoodShape App - Re-opening Absences
GoodShape App: Wellbeing Advice Library
GoodShape App: The Service Directory
GoodShape App: Care Plans
GoodShape App: Managing Appointments
GoodShape App: Account Details
GoodShape App: Viewing Notifications
GoodShape App: Viewing Absence statistics
GoodShape App: User Profile - Medical Information
GoodShape App: User Profile - Job Duties
GoodShape App: User Profile - Shift Patterns
GoodShape App - User Profile - Working Location
GoodShape App: User Profile - Fitness Apps