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In this video, we'll show you how to set up notifications in Time to SLA and stay on top of your SLAs.\n\nTo begin, make sure Outgoing Mail is enabled in Jira. Once that's set, head over to the SLA's page in Tme to SLA.\n\nFind the SLA you want to add a notification to and click to expand it. Then click this icon and select Manage Notifiers.\n\nHere, you'll see the Notifiers you have in your instance.\n\nTime to SLA automatically creates two Notifiers when you define an SLA.\n\nOne at 50% of the SLA duration and another at 75%. But you can set up more notifications for specific milestones.\n\nTo set up a new Notifier, click the Add New SLA Notification button.\n\nThis dialogue lets you customize when and how notifications are sent.\n\nLet's set up a notification to trigger when the SLA is breached. You can choose the frequency of repeated notifications and whether to stop after a certain number.\n\nNow let's customize the notification action. You can choose to send an email or a Slack message.\n\nYou can use dynamic parameters to include relevant SLA information in your email.\n\nIf you prefer Slack, simply add your webhook URL and customize your message.\n\nFinally, select who should receive these notifications.\n\nOnce you're satisfied with your settings, click Save. On the Notifications page, you can Edit, Clone, or Delete your Notifiers.\n\nMoreover, if an SLA has multiple goals, you can use the Associate with Goals feature to configure different notifications for each goal. 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